Hi Sree,
I think you may not be able to see PR numbers for calls on Hold. You can see call details though IP19.
Projected costing can be seen using IP31.
Regards,
Amol
Hi Sree,
I think you may not be able to see PR numbers for calls on Hold. You can see call details though IP19.
Projected costing can be seen using IP31.
Regards,
Amol